View our 52-point checklist and service standards.
Services and pricing
We supply the products and equipment for your agreed cleaning. Your confirmed quote lists rooms, tasks, extras, total and deposit. Online prices are starting estimates for ordinary conditions.
If conditions require work beyond the agreed scope, we explain the work and price and obtain approval first. Approved excessive-condition work starts at $60 per cleaner-hour; the confirmed quote sets the rate. A poor time estimate alone does not increase an accepted flat price.
Preparing for your appointment
You do not need to clean before we arrive—that’s our job. Please clear excessive clutter from floors and counters and secure valuables, cash and sensitive documents.
Provide working entry instructions, water, electricity and a safe indoor temperature. Tell us about delicate surfaces, product sensitivities, existing damage and building access needs. Do not send alarm codes, passwords or card details through the booking form.
Secure pets when requested for safety and keep children away from active cleaning areas. Move cleans require an empty space unless otherwise agreed.
We do not handle hazardous waste, significant mold, active infestations, heavy furniture or unsafe heights. Carpet extraction, restoration and construction cleanup are outside our current services.
Booking, deposit and payment
The form requests a preferred appointment; it does not confirm or guarantee a time. We review scope and availability and send your confirmed quote and secure deposit invoice. Your appointment is confirmed after the 25% deposit is paid and we send confirmation.
The deposit is credited toward your total. The balance is due after completion. We accept cards, ACH, checks and cash and provide a receipt. Ask us to arrange a method other than the invoice link. Automatic recurring charges require separate authorization.
Choose a preferred start time Monday–Friday, 8 a.m.–6 p.m. We review the timing and cleaning scope with you before confirming your appointment. You can also request other dates or times by arrangement. Larger or unusual jobs need a custom arrangement. Preferred times remain subject to review; we confirm availability again before requesting payment.
Cancellations and access
We appreciate at least 24 hours’ notice. With 24 hours or more, choose a deposit refund or transfer to an available new appointment. We understand unavoidable situations happen; for cancellations or rescheduling with less than 24 hours’ notice, we retain the deposit.
If we cannot enter at the scheduled time, we try to contact you and may wait up to 15 minutes. If access still cannot be provided, the full confirmed cleaning price is due, with your deposit credited toward that amount.
Our quality promise
Report a missed included task within 24 hours after cleaning. We arrange a free touch-up the next calendar day, including a weekend when necessary, at a mutually agreed time. If you prefer another time, we coordinate with you. If a return is impractical, we offer a fair credit.
New messes, permanent stains, damage and work outside the agreed scope are excluded from the touch-up promise. Report suspected damage promptly. Our promise does not limit your legal rights. Move cleaning cannot guarantee a landlord’s deposit return.
Recurring service
There is no long-term commitment. Your first visit is standard or deep cleaning as confirmed; maintenance prices apply once the baseline is established. Every four weeks means 28 days. Future visits follow the cancellation policy above. Price changes are explained and agreed in advance.
Photos and privacy
Photo permission is optional and does not affect service. The form asks separately about private quality photos and public marketing use. Declining marketing permission means quality photos are not published.
With separate marketing permission, we may share approved cleaning-area photos on our website or business social accounts. We exclude people, house numbers, identifying details, valuables, documents and private information. Contact info@nobledaviscleaning.com to withdraw permission for future use.
We use contact and property details to quote, schedule, provide service, communicate about your appointment and maintain business records. Booking information is processed through our website hosting and Google Workspace tools; the payment provider handles payment information. We do not ask for card details in this form or sell your information.
Access is limited to people and providers who need information to operate the business. We retain records for service, accounting and applicable recordkeeping needs. Contact info@nobledaviscleaning.com about access, correction or deletion, subject to records we need to retain. When switching language, form entries may remain in this browser tab until it is closed or the request is completed.